In order to ensure the health of our valuable guests, Sands Resorts Macao will impose the following changes to operation.

Friendly Reminder: As per request by Macau SAR Government, 'Macao Health Code' is required to enter the border or designated premises. Please click here to fill in.


Hotel Reservation:

  • Any hotel reservations booked through Sands Resorts Macao’s official channels, which hotel stay is on or before 8 Oct 2021, can be rescheduled or refunded without any additional charges.
  • For any hotel reservations made through a third-party agency, which hotel stay is on or before 8 Oct 2021, please contact the related agency directly for cancellation, date amendment or refund. Sands Resorts Macao will accept any request for a reservation refund or amendments from third-party agency.
  • The Venetian Macao, The Londoner Hotel, The Parisian Macao, Four Seasons Hotel Macao, Sands Macao, Conrad Macao, Sheraton Grand Macao and St. Regis Macao will remain open.

Operating Restaurants:

The Venetian Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Imperial House From now until 10 Oct
24 Hours
From 11 Oct
07:00am - 10:00pm
Jiang Nan by Jereme Leung 12:00pm - 00:00am
North 11:00am - 3:00pm
6:00pm - 11:00pm
Hiro by Hiroshi Kagata Friday - Sunday
6:00pm - 10:30pm
From 28 Sep
Tuesday - Sunday
6:00pm - 10:30pm
Hiro Ramen Friday - Sunday
12:00pm - 3:00pm
From 28 Sep
Tuesday - Sunday
12:00pm - 3:00pm
Red Dragon Noodles 24 Sep - 10 Oct
12:00pm - 00:00am
From 11 Oct onwards

6:00pm - 7:00am
McSorley's Ale House 12:00pm - 10:00pm
Old Neptune Restaurant 11:00am - 10:00pm
Starbucks Coffee 24 Hours
Tai Hing 11:30am - 11:00pm
Heytea 11:00am - 9:00pm
Digreen 10:00am - 10:00pm
Starbucks Reserve Sunday - Friday
8:00am - 11:00pm
8:00am - 12:00am
Lord Stow's Bakery & Café Sunday - Thursday
10:00am - 11:00pm
Friday - Saturday
10:00am - 12:00am
Lei Garden 11:30am - 3:00pm
6:00pm - 11:00pm
Dragon King 11:30am - 3:00pm
5:30pm - 11:00pm
Edo Japanese Restaurant 11:30am - 9:30pm
Taier Sauerkraut Fish 11:00am - 2:00pm
5:00pm - 9:00pm
McDonald's & McCafe 8:00am - 10:00pm
Madeira Portuguese Restaurant 12:00pm - 9:00pm
Marmeleira Seafood Restaurant 10:30am - 11:30pm
Glorious Seafood Restaurant 11:30am - 9:00pm
Lady M New York Monday - Friday
11:00am - 11:00pm
Saturday - Sunday
10:00am - 11:00pm
Lanzhou Noodles 9:00am - 9:00pm
Ocean Empire Food Shop 9:00am - 9:00pm
Mask Sichuan Cuisine 11:00am - 9:00pm
Pop Curry 11:00am - 8:00pm
Joyea Juice 10:30am - 10:30pm
101 Tastes 10:00am - 10:00pm
Tim Hou Wan 9:00am - 11:00pm
Treasure Lake Asian Cuisine 11:00am - 7:30pm
Dae Chang Kum 11:30am - 8:30pm
Fortune Hunan 11:00am - 8:00pm
Claypot King 10:00am - 8:30pm
Glorious BBQ King 10:00am - 10:00pm
Hei Kei Wanton Noodles 10:00am - 10:00pm
Spicy Boy 9:00am - 10:00pm
Beef #1 11:00am - 10:00pm
Good Luck Hong Kong Restaurant 8:00am - 10:00pm
Treasure Lake Green Food Kitchen 11:00am - 9:00pm
Pho 88 Noodle Soup 12:00pm - 8:00pm
Toei Delights 11:00am - 9:00pm
Katsusato 8:00am - 1:00am
Chiang Mai Thai 11:00am - 9:00pm
Honeymoon dessert 10:00am - 11:00pm
Wu Fang Zhai 10:00am - 10:00pm
Rasa Singapura 11:00am - 9:00pm
O Castico 11:00am - 9:00pm
Portofino Closed until further notice
The Golden Peacock Closed until further notice
The Londoner Macao
Restaurants Operation Hours
In-Room Dining - Conrad 24 Hours
In-Room Dining - Sheraton 24 Hours
In-Room Dining - St.Regis 24 Hours
Conrad Club Lounge (F&B Dining) From 18 - 21 Sep
8:00am - 12:00pm
Crystal Jade La Mian Xiao Long Bao 11:00am - 11:00pm
Except on 18 - 21 Sep
9:00am - 11:00pm
Churchill's Table 7:00am - 12:00am
North Palace 6:00pm - 3:00pm
Family-Friendly Entrance:
12:00pm - 3:00pm
6:00pm - 11:00pm
The Huai Yang Garden Sunday - Thursday
5:30pm - 11:00pm
Friday, Saturday & Public Holidays
5:30pm - 00:00am
The Conservatory Sunday - Thursday
7:00am - 00:00am
Friday - Saturday
7:00am - 01:00am
The Manor 12:00pm - 11:00pm
The Residence 7:00am - 11:00pm
The St. Regis Bar 2:00pm - 1:00am
Afternoon tea:
2:00pm - 3:30pm
4:00pm - 5:30pm
The Cheesecake Factory Monday - Saturday
11:00am - 11:00pm
10:00am - 11:00pm
Shake Shack 11:00am - 11:00pm
Edo Japanese Restaurant 11:30am - 11:00pm
Haidilao 10:00am - 8:00am
Taier Sauerkraut Fish 11:00am - 9:00pm
Tim Hou Wan 11:00am - 9:00pm
KOI The 12:00pm - 9:00pm
Lady M 11:00am - 10:00pm
McDonald's & McCafe Sunday - Thursday
8:00am - 11:00pm
Friday - Saturday
8:00am - 12:00am
Starbucks Reserve 8:00am - 11:00pm
Koufu 8:00am - 10:00pm
The Kensington 7:00am - 1:00pm
Feast Closed until further notice
Southern Kitchen Closed until further notice
Chiado Closed until further notice
Palms Closed until further notice
Sala (Pool Bar) Closed until further notice
Sheraton Club Lounge (F&B Dining) Closed until further notice
Tastes Closed until further notice
The Parisian Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Lotus Palace Mon, Tue, Thurs and Fri
12:00pm - 3:00pm
6:00pm - 10:30pm
Sat, Sun & Public Holidays
11:00am - 3:00pm
6:00pm - 10:30pm
(Additionally open on 22 Sep)
Brasserie Wednesday - Monday
12:00pm - 3:00pm
6:00pm - 10:30pm
(Additionally open on 21 Sep)
La Chine Tuesday - Friday:
6:00pm - 10:30pm
Saturday - Sunday:
11:00am - 3:00pm
6:00pm - 10:30pm
(Additionally open on 20 Sep)
Market Bistro 24 Hours
Emerald House 9:00am - 01:00am
Parisian Pool Bar 11:00am - 7:00pm
La Seine Salon de The 10:30am - 10:00pm
Makotoya Ramen 10:30am - 10:30pm
Taste Yue 10:30am - 8:30pm
Elysee Bakery 10:00am - 6:00pm
Heytea 11:00am - 9:00pm
Blooom 11:00am - 3:00pm
San Mou I 10:00am - 9:30pm
1983 Taste of Nanyang 10:00am - 8:00pm
Hundred Tastes Kitchen 11:00am - 9:00pm
Fortune Hunan Cuisine 10:00am - 9:00pm
Joyea Juice 11:30am - 8:30pm
Ocean Empire Food Shop 9:00am - 9:00pm
Pepper Lunch 11:00am - 9:00pm
Toei Delights 11:00am - 9:00pm
Treasure Lake Barbecue King  10:00am - 7:00pm
Crystal Jade La Mian Xiao Long Bao Closed until further notice
Le Buffet Closed until further notice
(Guests who purchased the hotel package including Breakfast/Lunch at Le Buffet, please proceed to Market Bistro for meals.)
Soupot Kitchen Closed until further notice
The Hua Xia House Closed until further notice
Sands Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Copa Steakhouse Tuesday - Sunday:
5:00pm - 6:00pm (Drinks Only)
6:00pm - 11:00pm
Golden Court 11:00am - 10:30pm
Moonlight 24 Hours
Garden Nine 11:30am - 2:30pm
6:00pm - 10:00pm
(Open to the public)
McDonald's & McCafe 11:00am - 9:00pm
888 Buffet Closed until further notice
888 Gourmet Closed until further notice
Xanadu Bar Closed until further notice
Four Seasons Hotel Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Belcanção 18 Sep - 10 Oct
7:00am - 2:30pm
1 - 5 Oct
6:00pm - 10:00pm
Ohte Tuesday - Sunday
11:00am - 10:30pm
Ping 4:00pm - 1:00am
Xiao Ting 10:00am - 10:30pm
Zi Yat Heen Monday to Saturday
12:00pm - 2:30pm
11:30am - 3:00pm
6:00pm - 10:30pm
Splash Saturday and Sunday
12:00pm - 7:00pm
Bar Azul Closed until further notice



The Venetian Macao
Recreations Operation Hours
Gondola Rides 12:00pm - 8:00pm
V Gym 6:00am - 11:00pm
V Retreat 12:00pm - 2:00am
Venetian Pool 9:00am - 5:00am
Qube 11:00am - 7:00pm
Grado 'Mini' Golf Closed until further notice
The Parisian Macao
Recreations Operation Hours
Eiffel Tower 2:00pm - 10:00pm (Weather Permitting)
Last Entry Time: 9:15pm
Le SPA’tique 11:30am - 1:30am
Aqua World 10:00am - 6:00pm
Qube Kingdom 11:00am - 7:00pm
Health Club 6:00am - 10:00pm
Parisian Hotel Pool Closed until further notice
The Londoner Macao
Recreations Operation Hours
Londoner Pool 10:00am - 6:00pm
St. Regis Pools 7:00am - 8:00pm
Sheraton Pools 7:00am - 8:30pm
Conrad Health Club 6:00am - 10:00pm
Sheraton Fitness 6:00am - 10:00pm
St. Regis Athletic Club 6:00am - 10:00pm
Sheraton Shine Spa 2:00pm - 10:00pm
Conrad Bodhi Spa Tuesday - Friday
12:00pm - 1:00am
Saturday to Monday & Public Holidays
10:00am - 1:00am
St. Regis Iridium Spa 2:00pm - 10:00pm
(Closed on Wednesday)
Qube 2 Closed until further notice
Conrad Pool Deck Closed until further notice
Sands Macao
Recreations Operation Hours
Sands Spa 3:00pm - 11:00pm
Salon open:

12:00pm - 8:00pm
Sands Gym 3:00pm - 11:00pm
Sands Pool 7:00am - 7:00pm


In response to the new coronavirus outbreak, Cotai Ticketing will offer limited service until further notice:

  • The operation hour of Porte Cochere Box Office at The Venetian Macao and Contact Centre will be 10:00am – 10:00pm.
  • Cotai Arena Box Office, Sands Main Entrance Box Office, The Londoner Macao Box Office and The Parisian Macao Box Office will be closed.
  • Important note:  Relevant departments are providing limited services and all show postponement refunds will take longer. All tickets issued for postponed shows will no longer be valid.

Cotai Ticketing hotline:

  • Macao S.A.R, China: +853 2882 8818
  • Hong Kong S.A.R, China: +852 6333 6660
  • Mainland China: +86 4001 20 6618

Cotai Ticketing website:


  • Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Londoner and Shoppes at Parisian open from Sunday – Thursday 10am – 11pm; Friday – Saturday 10am – 12am.
  • Individual store trading hours may vary.


Free Shuttle Schedule:

Cotai Water Jet:

In view of the latest development of the novel coronavirus infection and in response to the directive of Hong Kong SAR government to suspend the cross boundary ferry service at Hong Kong Macau Ferry Terminal and Hong Kong China Ferry Terminal, Cotai Water Jet suspends below sailing services effective from 4 February 2020 until further notice.

  • Macau Taipa to/ from Hong Kong Macau Ferry Terminal (Sheung Wan)
  • Macau Taipa to/ from Hong Kong China Ferry Terminal (Kowloon)
  • Macau Taipa to/ from Hong Kong International Airport (SkyPier)

CWJ website:

Contact Us:

The Venetian Macao:

The Parisian Macao:

The Londoner Macao:

Conrad Macao

Sheraton Grand Macao