In order to ensure the health of our valuable guests, Sands Resorts Macao will impose the following changes to operation.

Friendly Reminder: As per request by Macau SAR Government, 'Macao Health Code' is required to enter the border or designated premises. Please click here to fill in.


Hotel Reservation:

  • The Venetian Macao, The Parisian Macao, Four Seasons Hotel Macao, Sands Macao, Conrad Macao, Sheraton Grand Macao and St. Regis Macao will remain open.

Operating Restaurants:

The Venetian Macao
Restaurants Operation Hours
In-Room Dining Normal Operation - 24 Hours
Hiro Tuesday - Sunday
12:00pm - 3:00pm Ramen Only
6:00pm - 10:30pm Main Dining Only

(Closed on every Monday)
Imperial House 7:00am - 10:00pm
Jiang Nan by Jereme Leung 12:00pm - 12:00am
North 11:00am - 3:00pm
6:00pm - 11:00pm
Portofino From now until 18 July
7:00am - 11:00am
From 19 July onwards
7:00am - 13:30pm

(Breakfast only)
Red Dragon 6:00pm - 7:00am
McSorley's Ale House 12:00pm - 10:00pm
Old Neptune Restaurant 11:00am - 10:00pm
Starbucks Coffee 24 Hours
Tai Hing 11:30am - 11:00pm
Heytea 11:00am - 9:00pm
Starbucks Reserve Sunday - Friday
8:00am - 11:00pm
8:00am - 12:00am
Lord Stow's Bakery & Cafe Sunday - Thursday
10:00am - 11:00pm
Friday - Saturday
10:00am - 12:00am
Lei Garden 11:30am - 3:00pm
6:00pm - 11:00pm
Dragon King 11:30am - 3:00pm
5:30pm - 11:00pm
Edo Japanese Restaurant 11:30am - 9:30pm
McDonald's & McCafe 8:00am - 10:00pm
Madeira Portuguese Restaurant 12:00pm - 9:00pm
Marmeleira Seafood Restaurant 10:30am - 11:30pm
Glorious Seafood Restaurant 11:30am - 9:00pm
Lady M New York Monday - Friday
11:00am - 11:00pm
Saturday - Sunday
10:00am - 11:00pm
Ocean Empire Food Shop 9:00am - 9:00pm
Mask Sichuan Cuisine 11:00am - 9:00pm
Pop Curry 11:00am - 8:00pm
Joyea Juice 10:30am - 10:30pm
Pak Fok 10:00am - 10:00pm
Tim Hou Wan 9:00am - 11:00pm
Treasure Lake Asian Cuisine 11:00am - 7:30pm
Dae Chang Kum 11:30am - 8:30pm
Fortune Hunan 11:00am - 8:00pm
Claypot King 10:00am - 8:30pm
Glorious BBQ King 10:00am - 10:00pm
Hei Kei Wanton Noodles 10:00am - 10:00pm
Spicy Boy 9:00am - 10:00pm
Beef #1 11:00am - 10:00pm
Good Luck Hong Kong Restaurant 8:00am - 10:00pm
Treasure Lake Green Food Kitchen 11:00am - 9:00pm
Pho 88 Noodle Soup 12:00pm - 8:00pm
Toei Delights 11:00am - 9:00pm
Katsusato 8:00am - 1:00am
Chiang Mai Thai 11:00am - 9:00pm
Honeymoon dessert 10:00am - 11:00pm
Wu Fang Zhai 10:00am - 10:00pm
Rasa Singapura 11:00am - 9:00pm
O Castico 11:00am - 9:00pm
The Golden Peacock Closed until further notice
The Londoner Macao
Restaurants Operation Hours
In-Room Dining - Conrad Normal Operation - 24 Hours
In-Room Dining - Sheraton Normal Operation - 24 Hours
In-Room Dining - St.Regis Normal Operation - 24 Hours
Crystal Jade La Mian Xiao Long Bao Monday - Friday
11:00am - 11:00pm
- Sunday
9:00am - 11:00pm
Churchill's Table 7:00am - 12:00am
Conrad Club (F&B Dining) Monday - Friday
6:00pm - 9:00pm
North Palace 24 Hours
Family-Friendly Entrance:
12:00pm - 3:00pm
6:00pm - 11:00pm
Southern Kitchen 8:00am - 12:00am
The Manor 12:00pm - 3:00pm
6:00pm - 11:00pm
The St. Regis Bar 2:00pm - 1:00am
Afternoon tea:
2:00pm - 5:30pm
The Residence 7:00am - 11:00pm
The Cheesecake Factory Monday - Saturday
11:00am - 11:00pm
10:00am - 11:00pm
Shake Shack 11:00am - 11:00pm
Edo Japanese Restaurant 11:30am - 11:00pm
Haidilao 10:00am - 8:00am
Taier Sauerkraut Fish 11:00am - 9:00pm
Tim Hou Wan 9:00am - 11:00pm
KOI The 12:00pm - 9:00pm
Lady M 11:00am - 10:00pm
McDonald's & McCafe Sunday - Thursday
8:00am - 11:00pm
Friday - Saturday
8:00am - 12:00am
Starbucks Reserve 8:00am - 11:00pm
Koufu 8:00am - 10:00pm
Chiado Closed until further notice
Feast Closed until further notice
Palms Closed until further notice
Sala (Pool Bar) Closed until further notice
Tastes Closed until further notice
The Parisian Macao
Restaurants Operation Hours
In-Room Dining Normal Operation - 24 Hours
Brasserie Wednesday - Sunday
12:00pm - 3:00pm
6:00pm - 10:30pm

(Closed on every Monday and Tuesday)
Emerald House 12:00pm - 1:00am
Except on 17, 18, 24 & 25 July
9:00am - 1:00am
La Chine Tuesday - Friday
6:00pm - 10:30pm
Saturday - Sunday
11:00am - 3:00pm
6:00pm - 10:30pm

(Closed on every Monday)
Lotus Palace Monday, Tuesday, Thursday & Friday
12:00pm - 3:00pm
6:00pm - 10:30pm
Saturday, Sunday & Public Holidays
11:00am - 3:00pm
6:00pm - 10:30pm

(Closed on every Wednesday)
Market Bistro 24 Hours
Parisian Pool Bar 11:00am - 7:00pm
La Seine Salon de The 10:30am - 10:00pm
Makotoya Ramen 10:30am - 10:30pm
Taste Yue 10:30am - 8:30pm
Elysee Bakery 10:00am - 6:00pm
Heytea 11:00am - 9:00pm
Blooom 11:00am - 3:00pm
1983 Taste of Nanyang 11:00am - 9:00pm
Hundred Tastes Kitchen 11:00am - 9:00pm
Fortune Hunan Cuisine 10:00am - 9:00pm
Joyea Juice 11:30am - 8:30pm
Ocean Empire Food Shop 9:00am - 9:00pm
Pepper Lunch 11:00am - 9:00pm
Toei Delights 11:00am - 9:00pm
Soupot Kitchen  11:00am - 9:00pm
The Hua Xia House 11:00am - 9:00pm
Treasure Lake Barbecue King  10:00am - 7:00pm
Le Buffet Closed until further notice
(Guests who purchased the hotel package including Breakfast/Lunch at Le Buffet, please proceed to Market Bistro for meals.)
Crystal Jade La Mian Xiao Long Bao Closed until further notice
Sands Macao
Restaurants Operation Hours
In-Room Dining Normal Operation - 24 Hours
Copa Steakhouse Tuesday - Sunday
5:00pm - 6:00pm Drinks Only (Happy Hour) 
6:00pm - 11:00pm A La Carte

(Closed on every Monday)
Golden Court 11:00am - 10:30pm
Moonlight Normal Operation - 24 Hours
Garden Nine 11:00am - 10:00pm
(Open for restaurant VIP guests only)
KFC 11:00am - 9:00pm
McDonald's & McCafe 11:00am - 9:00pm
888 Buffet Closed until further notice
888 Gourmet Closed until further notice
Xanadu Bar Closed until further notice
Four Seasons Hotel Macao
Restaurants Operation Hours
In-Room Dining Normal Operation - 24 Hours
Belcanção Saturday - Sunday
Breakfast & Lunch Buffet
7:00am - 2:30pm
Monday: Breakfast Buffet
7:00am - 11:00a
(Closed on every Tuesday - Friday)
Ohte 11:00am - 10:30pm
(Closed on every Monday)
Ping 12:00pm - 12:00am
Splash Friday - Sunday 
12:00pm - 7:00pm
Zi Yat Heen Monday, Thursday - Saturday
12:00pm - 2:30pm
6:00pm - 10:30pm
11:30am - 3:00pm
6:00pm - 10:30pm

(Closed on every Tuesday - Wednesday)
Xiao Ting Tuesday - Friday
7:00am - 10:30pm
Saturday - Monday
10:30am - 10:30pm
Bar Azul Closed until further notice



The Venetian Macao
Recreations Operation Hours
V Gym 6:00am - 11:00pm
V Retreat 12:00pm - 2:00am
In room / suite treatments available from:
12:00pm - 2:00am
Venetian Pool 9:00am - 7:00pm
Gondola Rides Normal Operation
Qube 11:00am- 7:00pm
Grado 'Mini' Golf  10:00am - 6:00pm
The Parisian Macao
Recreations Operation Hours
Le SPA’tique 12:00pm - 1:30am
Salon open:
12:00pm - 8:00pm
Health Club 24 Hours
Manned 6:00am - 10:00pm
Qube Kingdom Partially open
11:00am - 7:00pm
Eiffel Tower 2:00pm - 10:00pm (Weather Permitting)
Last Entry Time: 9:15pm
Parisian Hotel Pool 9:00am - 7:00pm
Aqua World 10:00am - 6:00pm
(From May 10: Open on Friday, Saturday and Sunday only)
The Londoner Macao
Recreations Operation Hours
Sheraton Fitness 6:00am - 10:00pm
St. Regis Athletic Club 6:00am - 10:00pm
Sheraton Shine Spa 12:00pm - 8:00pm
(Prior reservation is recommended)
Salon open:
12:00pm - 8:00pm
Conrad Bodhi Spa Saturday - Monday
10:30am - 12:00am
Tuesday - Friday
12:00pm - 12:00am
Salon open:
12:00pm - 8:00pm
St. Regis Iridium Spa 2:00pm - 10:00pm
Salon open:
2:00pm - 10:00pm
(Closed on Tuesday & Wednesday)
Qube 2 Closed until further notice
Conrad Pool Deck Closed until further notice
Conrad Health Club Closed until further notice
Sands Macao
Recreations Operation Hours
Sands Spa 3:00pm - 11:00pm
Salon open:
12:00pm - 8:00pm
Sands Gym 3:00pm - 11:00pm


In response to the new coronavirus outbreak, Cotai Ticketing will offer limited service until further notice:

  • The operation hour of Porte Cochere Box Office at The Venetian Macao and Contact Centre will be 10:00am – 10:00pm.
  • Cotai Arena Box Office, Sands Main Entrance Box Office, The Londoner Macao Box Office and The Parisian Macao Box Office will be closed.
  • Important note:  Relevant departments are providing limited services and all show postponement refunds will take longer. All tickets issued for postponed shows will no longer be valid.

Cotai Ticketing hotline:

  • Macao S.A.R, China: +853 2882 8818
  • Hong Kong S.A.R, China: +852 6333 6660
  • Mainland China: +86 4001 20 6618

Cotai Ticketing website:


  • Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Londoner and Shoppes at Parisian open from Sunday – Thursday 10am – 11pm; Friday – Saturday 10am – 12am.
  • Individual store trading hours may vary.


Free Shuttle Schedule:

Cotai Water Jet:

In view of the latest development of the novel coronavirus infection and in response to the directive of Hong Kong SAR government to suspend the cross boundary ferry service at Hong Kong Macau Ferry Terminal and Hong Kong China Ferry Terminal, Cotai Water Jet suspends below sailing services effective from 4 February 2020 until further notice.

  • Macau Taipa to/ from Hong Kong Macau Ferry Terminal (Sheung Wan)
  • Macau Taipa to/ from Hong Kong China Ferry Terminal (Kowloon)
  • Macau Taipa to/ from Hong Kong International Airport (SkyPier)

CWJ website:

Contact Us:

The Venetian Macao:

The Parisian Macao:

The Londoner Macao:

Conrad Macao

Sheraton Grand Macao