In order to ensure the health of our valuable guests, Sands Resorts Macao will impose the following changes to operation.

Friendly Reminder: As per request by Macau SAR Government, 'Macao Health Code' is required to enter the border or designated premises. Please click here to fill in.


Hotel Operation:

  • The Venetian Macao, The Londoner Hotel, The Parisian Macao, Four Seasons Hotel Macao, Sands Macao, Conrad Macao, Sheraton Grand Macao and St. Regis Macao will remain open. 
  • In compliance with the Macao SAR Government’s pandemic prevention and control measures, some hotel areas will be temporarily closed until further notice.  


Restaurants:

The Venetian Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Imperial House 24 Hours
Hiro by Hiroshi Kagata 6:00pm - 10:30pm
(Closed on every Monday)
Hiro Ramen 12:00pm - 3:00pm
(Closed on every Monday)
Jiang Nan by Jereme Leung 12:00pm - 3:00pm
6:00pm - 11:00pm
(Closed on every Tuesday)

*During dinner, children under the age of 10 are only allowed to dine in private dining room.
North 11:00am - 3:00pm
6:00pm - 11:00pm
Pin Yue Xuan 11:00am - 3:00pm
6:00pm - 11:00pm
(Closed on every Wednesday)
Portofino 7:00am - 1:00pm
Digreen 12:00pm - 9:00pm
Edo Japanese Restaurant 11:30am - 9:30pm
Glorious Seafood Restaurant 11:30am - 9:00pm
Grand Dynasty Cuisine 11:00am - 11:00pm
Haidilao 10:00am - 7:00am
Heytea 12:00pm - 8:00pm
Lady M New York Monday - Friday
11:00am - 11:00pm
Saturday - Sunday
10:00am - 11:00pm
Lei Garden 11:30am - 3:00pm
6:00pm - 11:00pm
Lord Stow's Bakery & Cafe Sunday - Thursday
10:00am - 10:00pm
Friday - Saturday
10:00am - 11:00pm
Marmeleira Seafood Restaurant 11:00am - 10:00pm
McDonald's & McCafe 8:00am - 8:00pm
McSorley's Ale House 12:00pm - 9:00pm
Starbucks Coffee 24 Hours
Starbucks Reserve 8:00am - 11:00pm
Taier Sauerkraut Fish 11:00am - 9:00pm
Tai Hing 12:00pm - 9:00pm
Beef #1 11:30am - 8:00pm
Chiang Mai Thai 11:00am - 9:00pm
Claypot King 11:00am - 8:30pm
Dae Chang Kum 11:30am - 8:30pm
Dumplings Lake Chong Fa 12:00pm - 9:00pm
Fortune Hunan 11:00am - 8:00pm
Glorious BBQ King 11:30am - 8:30pm
Good Luck Hong Kong Restaurant 9:00am - 8:00pm
Hei Kei Wanton Noodles 11:30am - 8:30pm
Joyea Juice 11:30am - 9:30pm
Katsusato 11:00am - 9:00pm
Lanzhou Noodles 9:00am - 9:00pm
Mask Sichuan Cuisine 11:00am - 7:00pm
O Castico 10:00am - 1:00am
Ocean Empire Food Shop 9:00am - 9:00pm
Pho 88 Noodle Soup 12:00pm - 8:00pm
Rasa Singapura 11:00am - 9:00pm
Spicy Boy 9:00am - 8:00pm
San Mou I 10:30am - 8:00pm
Tim Ho Wan 9:00am - 7:00pm
Toei Delights 11:00am - 9:00pm
Treasure Lake Asian Cuisine 11:00am - 7:00pm
Treasure Lake Green Food Kitchen 11:00am - 7:00pm
Wu Fang Zhai 10:00am - 6:00pm
101 Tastes 10:00am - 10:00pm
Red Dragon Noodles Closed until further notice
The Golden Peacock Closed until further notice
The Londoner Macao
Restaurants Operation Hours
In-Room Dining - Londoner 24 Hours
In-Room Dining - Londoner Court 24 Hours
In-Room Dining - Conrad 24 Hours
In-Room Dining - Sheraton 24 Hours
In-Room Dining - St.Regis 24 Hours
Churchill's Table 7:00am - 12:00am
Churchill's Table Shop 12:00pm - 8:00pm
Crystal Jade La Mian Xiao Long Bao 11:00am - 11:00pm
Feast Thursday - Sunday
6:00pm - 10:00pm
North Palace 24 Hours
Family-Friendly Entrance:
12:00pm - 3:00pm
6:00pm - 11:00pm
Sheraton Club Lounge(F&B Dining) 7:00am - 11:00pm
St. Regis Pool Bar 10:00am - 8:00pm
The Conservatory Monday - Friday
11:00am - 3:00am
Saturday - Sunday
7:00am - 3:00am
The Huai Yang Garden Sunday - Tuesday & Thursday
5:30pm - 11:00pm
Friday, Saturday & Public Holidays
5:30pm - 12:00am
The Kensington 7:00am - 1:00pm
The Manor 7:00am - 10:30am
12:00pm - 3:00pm
6:00pm - 11:00pm
The Residence 7:00am - 11:00pm
Haidilao 10:00am - 7:00am
KOI The 12:00pm - 8:00pm
Lady M 11:00am - 9:00pm
McDonald's & McCafe 9:00am - 6:00pm
Shake Shack 11:00am - 10:00pm
Starbucks Reserve 8:00am - 11:00pm
Taier Sauerkraut Fish 11:00am - 9:00pm
The Cheesecake Factory Monday - Saturday
11:00am - 11:00pm
Sunday
10:00am - 11:00pm
Tim Hou Wan Monday - Friday
11:00am - 9:00pm
Saturday, Sunday & Public Holidays
9:00am - 11:00pm
Koufu 7:30am - 9:00pm
Conrad Club Lounge (F&B Dining) Closed until further notice
Southern Kitchen Closed until further notice
Chiado Closed until further notice
Sala (Pool Bar) Closed until further notice
Yum Cha Closed until further notice
The St. Regis Bar Closed until further notice
(The St. Regis Bar will be closed for maintenance and reopens on December 12, Monday.)
The Parisian Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Market Bistro 24 Hours
Brasserie 12:00pm - 3:00pm
6:00pm - 10:30pm
(Closed on every Tuesday)
Emerald House 11:00am - 11:00pm
La Chine Saturday - Sunday
11:00am - 3:00pm
Tuesday - Sunday
6:00pm - 10:30pm
(Closed on every Monday)
Lotus Palace Monday - Friday
12:00pm - 3:00pm
6:00pm - 10:30pm
Saturday, Sunday & Public Holidays
11:00am - 3:00pm
6:00pm - 10:30pm
(Closed on every Wednesday)
Parisian Pool Bar 10:00am - 6:00pm
Elysee Bakery 9:00am - 6:00pm
Heytea 11:00am - 9:00pm
La Seine Salon de The 10:30am - 7:00pm
Makotoya Ramen 11:00am - 11:30pm
Taste Yue Monday - Friday
11:00am - 10:00pm
Saturday -  Sunday
10:00am - 10:00pm
Fortune Hunan Cuisine 10:00am - 10:00pm
Hundred Tastes Kitchen 11:00am - 9:00pm
Joyea Juice 11:00am - 8:00pm
Ocean Empire Food Shop 8:00am - 9:00pm
Pepper Lunch 11:00am - 9:00pm
San Mou I 9:00am - 8:30pm
Toei Delights 11:00am - 9:00pm
Treasure Lake Barbecue King 10:00am - 8:00pm
1983 Taste of Nanyang 10:00am - 8:30pm
Crystal Jade La Mian Xiao Long Bao Closed until further notice
Soupot Kitchen Closed until further notice
The Hua Xia House Closed until further notice
Le Buffet Closed until further notice
(Guests who purchased the hotel package including Breakfast/Lunch at Le Buffet, please proceed to Market Bistro for meals.)
Sands Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Moonlight 24 Hours
Copa Steakhouse 12:00pm - 3:00pm
6:00pm - 10:00pm
Golden Court Monday - Friday
12:00pm - 3:00pm
6:00pm - 10:30pm
Saturday - Sunday
11:00am - 3:00pm
6:00pm - 10:30pm
Garden Nine 11:30am - 2:30pm
6:00pm - 10:30pm
McDonald's & McCafe 12:00pm - 6:00pm
Xanadu Bar 2:30pm - 8:30pm
888 Gourmet Closed until further notice
888 Buffet Closed until further notice
Four Seasons Hotel Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Belcanção Friday - Sunday
Breakfast
7:00am - 11:00am
Lunch
12:00pm - 2:30pm
Ohte Friday - Sunday
11:00am - 10:30pm
Ping Friday - Sunday
11:00am - 11:00pm
(Closed on every Monday - Thursday)
Splash 12:00pm - 6:00pm
Xiao Ting 10:30am - 10:30pm
Breakfast
7:00am - 11:00am
Zi Yat Heen Friday & Saturday
12:00pm - 2:30pm
6:00pm - 10:30pm
Sunday & Public Holidays
11:30am - 3:00pm

6:00pm - 10:30pm
(Closed on every Monday to Thursday)



Recreations:

The Venetian Macao
Recreations Operation Hours
Venetian Pool 10:00am - 6:00pm
V Gym 6:00am - 11:00pm
Qube 11:00am - 7:00pm
(Closed on every Wednesday and Thursday)
V Retreat 12:00pm - 12:00am
Gondola Rides (Indoor) 12:00pm - 8:00pm
Gondola Rides (Outdoor) 12:00pm - 8:00pm
(Weather Permitting)
teamLab SuperNature Macao 11:00am - 7:00pm
Grado 'Mini' Golf Closed until further notice
The Parisian Macao
Recreations Operation Hours
Qube Kingdom 11:00am - 7:00pm
 (Closed on every Monday to Tuesday)
Health Club 6:00am - 10:00pm
Parisian Hotel Pool 10:00am - 6:00pm
Eiffel Tower 2:00pm - 10:00pm
Last Entry at 9:15pm
Le SPA'tique 12:00pm - 10:00pm
Aqua World Closed until further notice
The Londoner Macao
Recreations Operation Hours
Londoner Pool 10:00am - 6:00pm
Londoner Court Pool 10:00am - 6:00pm
Conrad Health Club 6:00am - 10:00pm
Conrad Bodhi Spa 12:00pm - 10:00pm
Sheraton Pools 7:00am - 8:30pm
Sheraton Fitness 6:00am - 10:00pm
Sheraton Shine Spa 2:00pm - 10:00pm
(Closed on every Tuesday)
St. Regis Pools 7:00am - 8:00pm
St. Regis Athletic Club 6:00am - 10:00pm
St. Regis Iridium Spa 2:00pm - 10:00pm
(Closed on every Wednesday)
Conrad Pool Deck Closed until further notice
(Upgrade work is in progress. Complimentary access to Londoner Swimming Pool.)
Sands Macao
Recreations Operation Hours
Sands Pool 7:00am - 7:00pm
Sands Gym Closed until further notice
Sands Spa Closed until further notice


Entertainment:

In response to the new coronavirus outbreak, Cotai Ticketing will offer limited service until further notice:

  • The operation hour of Porte Cochere Box Office at The Venetian Macao, The Londoner Macao Box Office and The Parisian Macao Box Office will be 10:00am – 11:00pm, and Contact Centre will be 11:00am – 7:00pm.
  • Cotai Arena Box Office and Sands Main Entrance Box Office will be closed.

Cotai Ticketing hotline:

  • Macao S.A.R, China: +853 2882 8818
  • Hong Kong S.A.R, China: +852 6333 6660
  • Mainland China: +86 4001 20 6618

Cotai Ticketing website: https://www.cotaiticketing.com/


Retail:

  • Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Londoner and Shoppes at Parisian open from Sunday – Thursday 10am – 11pm; Friday – Saturday 10am – 12am.
  • Individual store trading hours may vary.


Transportation:

Free Shuttle Schedule:

Cotai Water Jet:

In view of the latest development of the novel coronavirus infection and in response to the directive of Hong Kong SAR government to suspend the cross boundary ferry service at Hong Kong Macau Ferry Terminal and Hong Kong China Ferry Terminal, Cotai Water Jet suspends below sailing services effective from 4 February 2020 until further notice.

  • Macau Taipa to/ from Hong Kong Macau Ferry Terminal (Sheung Wan)
  • Macau Taipa to/ from Hong Kong China Ferry Terminal (Kowloon)
  • Macau Taipa to/ from Hong Kong International Airport (SkyPier)

CWJ website: https://www.cotaiwaterjet.com


Contact Us:

The Venetian Macao:

The Parisian Macao:

The Londoner Macao:
The Londoner Hotel

Londoner Court

Conrad Macao

The St. Regis Macao

Sheraton Grand Macao