In order to ensure the health of our valuable guests, Sands Resorts Macao will impose the following changes to operation.

Friendly Reminder: As per request by Macau SAR Government, 'Macao Health Code' is required to enter the border or designated premises. Please click here to fill in.
 

Hotel Reservation:

  • The Venetian Macao, The Londoner Hotel, The Parisian Macao, Four Seasons Hotel Macao, Sands Macao, Conrad Macao, Sheraton Grand Macao and St. Regis Macao will remain open. 


Operating Restaurants:

The Venetian Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Hiro by Hiroshi Kagata Tuesday - Sunday
6:00pm - 10:30pm
Hiro Ramen Tuesday - Sunday
12:00pm - 3:00pm
Imperial House 24 Hours
Jiang Nan by Jereme Leung 6:00pm - 10:00pm
（Closed on every Tuesday）
North 11:00am - 3:00pm
6:00pm - 11:00pm
Portofino 7:00am - 1:00pm
Pin Yue Xuan 11:00am - 3:00pm
6:00pm - 11:00pm
(Closed on every Wednesday)
McSorley's Ale House 12:00pm - 10:00pm
Starbucks Coffee 7:30am - 11:30pm
Tai Hing 12:00pm - 8:00pm
Heytea 11:00am - 9:00pm
Digreen 12:00pm - 9:00pm
Starbucks Reserve 7:30am - 11:30pm
Lord Stow's Bakery & Café Sunday - Thursday
10:00am - 10:00pm
Friday - Saturday
10:00am - 11:00pm
Lei Garden 11:30am - 3:00pm
6:00pm - 11:00pm
Edo Japanese Restaurant 11:30am - 9:30pm
Haidilao 10:00am - 4:00am
Taier Sauerkraut Fish 11:00am - 2:00pm
5:00pm - 9:00pm
McDonald's & McCafe 8:00am - 10:00pm
Marmeleira Seafood Restaurant 10:30am - 11:30pm
Glorious Seafood Restaurant 11:30am - 9:00pm
Lady M New York Monday - Friday
11:00am - 11:00pm
Saturday - Sunday
10:00am - 11:00pm
San Mou I 9:00am - 9:00pm
Lanzhou Noodles 9:00am - 9:00pm
Ocean Empire Food Shop 9:00am - 9:00pm
Mask Sichuan Cuisine 11:00am - 9:00pm
Joyea Juice 11:30am - 9:30pm
101 Tastes 10:00am - 10:00pm
Tim Hou Wan 9:00am - 11:00pm
Dumplings Lake Chong Fa 12:00pm - 9:00pm
Treasure Lake Asian Cuisine 11:00am - 7:30pm
Dae Chang Kum 11:30am - 8:30pm
Fortune Hunan 11:00am - 8:00pm
Claypot King 10:00am - 8:30pm
Glorious BBQ King 11:30am - 8:30pm
Hei Kei Wanton Noodles 9:00am - 7:00pm
Spicy Boy 9:00am - 10:00pm
Beef #1 11:00am - 10:00pm
Good Luck Hong Kong Restaurant 8:00am - 10:00pm
Treasure Lake Green Food Kitchen 11:00am - 9:00pm
Pho 88 Noodle Soup 12:00pm - 8:00pm
Toei Delights 11:00am - 9:00pm
Chiang Mai Thai 11:00am - 9:00pm
Katsusato 8:00am - 1:00am
Wu Fang Zhai 10:00am - 10:00pm
Rasa Singapura 11:00am - 9:00pm
O Castico 10:00am - 1:00am
Red Dragon Noodles Closed until further notice
The Golden Peacock Closed until further notice
The Londoner Macao
Restaurants Operation Hours
In-Room Dining - Londoner 24 Hours
In-Room Dining - Londoner Court 24 Hours
In-Room Dining - Conrad 24 Hours
In-Room Dining - Sheraton 24 Hours
In-Room Dining - St.Regis 24 Hours
Crystal Jade La Mian Xiao Long Bao 12:00pm - 3:00pm
6:00pm - 10:00pm
Churchill's Table 7:00am - 12:00am
Conrad Club Lounge (F&B Dining) 6:00pm - 2:00am
Feast 6:30am - 11:00am
6:00pm - 10:00pm
North Palace 24 Hours
Family-Friendly Entrance:
12:00pm - 3:00pm
6:00pm - 11:00pm
St. Regis Pool Bar 10:00am - 6:00pm
The Conservatory Three Bottles & Chaan 
7:00am - 3:00am
The Sweet Shop
12:00pm - 8:00pm
The Kensington 7:00am - 1:00pm
The Manor 7:00am - 10:30am
12:00pm - 3:00pm
6:00pm - 11:00pm
The Residence 7:00am - 11:00pm
The St. Regis Bar 12:00pm - 1:00am
Afternoon Tea
2:00pm - 3:30pm
4:00pm - 5:30pm 
The Cheesecake Factory Monday - Saturday
11:00am - 11:00pm
Sunday
10:00am - 11:00pm
Shake Shack 11:00am - 11:00pm
Tim Hou Wan 9:00am - 11:00pm
Edo Japanese Restaurant 11:30am - 9:30pm
Haidilao 10:00am - 8:00am
Taier Sauerkraut Fish 11:00am - 9:00pm
KOI The 12:00pm - 9:00pm
Lady M 11:00am - 10:00pm
McDonald's & McCafe 8:00am - 10:00pm
Starbucks Reserve 8:00am - 11:00pm
Koufu 8:00am - 10:00pm
The Huai Yang Garden Closed until further notice
Southern Kitchen Closed until further notice
Chiado Closed until further notice
Sala (Pool Bar) Closed until further notice
Sheraton Club Lounge(F&B Dining) Closed until further notice
Yum Cha Closed until further notice
The Parisian Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Brasserie Thursday - Sunday
12:00pm - 3:00pm
6:00pm - 10:30pm
Emerald House 12:00pm - 3:00pm
6:00pm - 10:00pm
La Chine 11:00am - 3:00pm
6:00pm - 10:30pm
Market Bistro 24 Hours
La Seine Salon de The 10:30am - 10:00pm
Makotoya Ramen 24 Hours
Taste Yue 10:30am - 8:30pm
Elysee Bakery 10:00am - 6:00pm
Heytea 11:00am - 9:00pm
San Mou I 10:00am - 9:30pm
Joyea Juice 11:30am - 8:30pm
1983 Taste of Nanyang 10:00am - 8:00pm
Hundred Tastes Kitchen 11:00am - 9:00pm
Fortune Hunan Cuisine 10:00am - 9:00pm
Ocean Empire Food Shop 9:00am - 9:00pm
Pepper Lunch 11:00am - 9:00pm
Soupot Kitchen 11:00am - 9:00pm
The Hua Xia House 11:00am - 9:00pm
Toei Delights 11:00am - 9:00pm
Treasure Lake Barbecue King  10:00am - 7:00pm
Lotus Palace Closed until further notice
Parisian Pool Bar Closed until further notice
Crystal Jade La Mian Xiao Long Bao Closed until further notice
Le Buffet Closed until further notice
(Guests who purchased the hotel package including Breakfast/Lunch at Le Buffet, please proceed to Market Bistro for meals.)
Sands Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Copa Steakhouse 12:00pm - 3:00pm
6:00pm - 10:30pm
Golden Court Monday - Friday
12:00pm - 3:00pm
6:00pm - 11:00pm
Saturday - Sunday
11:00am - 3:00pm
6:00pm - 11:00pm
Moonlight 24 Hours
Xanadu Bar 5:00pm - 1:00am
Garden Nine 11:30am - 2:30pm
6:00pm - 10:30pm
McDonald's & McCafe 12:00pm - 6:00pm
888 Gourmet Closed until further notice
888 Buffet Closed until further notice
Four Seasons Hotel Macao
Restaurants Operation Hours
In-Room Dining 24 Hours
Belcanção 7:00am - 11:00am
12:00pm - 2:30pm
Ohte Tuesday - Sunday
11:00am - 10:30pm
Xiao Ting 10:30am - 10:30pm
Afternoon Tea
2:15pm - 4:00pm
4:15pm - 6:00pm
Zi Yat Heen Closed until further notice
Ping Closed until further notice
Splash Closed until further notice


Recreations:

The Venetian Macao
Recreations Operation Hours
Venetian Pool 9:00am - 5:00pm
V Gym 6:00am - 11:00pm
V Retreat 12:00pm - 2:00am
Gondola Rides 12:00pm - 8:00pm
Qube Friday - Tuesday
11:00am - 7:00pm
teamLab SuperNature Macao 11:00am - 7:00pm
Last Entry Time: 6:15pm
Grado 'Mini' Golf Closed until further notice
The Parisian Macao
Recreations Operation Hours
Parisian Hotel Pool 10:00am - 6:00pm
Health Club 24 Hours
Le SPA'tique 11:30am - 1:30am
Eiffel Tower 2:00pm - 10:00pm
(Weather Permitting)
Last Entry Time: 9:15pm
Qube Kingdom Wednesday - Sunday
11:00am - 7:00pm
Aqua World Closed until further notice
The Londoner Macao
Recreations Operation Hours
Londoner Pool 10:00am - 6:00pm
St. Regis Pools 7:00am - 8:00pm
Sheraton Pools 7:00am - 8:30pm
Conrad Health Club 6:00am - 10:00pm
St. Regis Athletic Club 6:00am - 10:00pm
Sheraton Fitness 6:00am - 10:00pm
Conrad Bodhi Spa 12:00pm - 1:00am
St. Regis Iridium Spa 2:00pm - 10:00pm
(Closed on Wednesday)
Sheraton Shine Spa 2:00pm - 10:00pm
Conrad Pool Deck Closed until further notice
Sands Macao
Recreations Operation Hours
Sands Spa 3:00pm - 11:00pm
Sands Pool 7:00am - 7:00pm
Sands Gym 3:00pm - 11:00pm


Entertainment:

In response to the new coronavirus outbreak, Cotai Ticketing will offer limited service until further notice:

  • The operation hour of Porte Cochere Box Office at The Venetian Macao and Contact Centre will be 10:00am – 10:00pm.
  • Cotai Arena Box Office, Sands Main Entrance Box Office, The Londoner Macao Box Office and The Parisian Macao Box Office will be closed.
  • Important note:  Relevant departments are providing limited services and all show postponement refunds will take longer. All tickets issued for postponed shows will no longer be valid.

Cotai Ticketing hotline:

  • Macao S.A.R, China: +853 2882 8818
  • Hong Kong S.A.R, China: +852 6333 6660
  • Mainland China: +86 4001 20 6618

Cotai Ticketing website: https://www.cotaiticketing.com/


Retail:

  • Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Londoner and Shoppes at Parisian open from Sunday – Thursday 10am – 11pm; Friday – Saturday 10am – 12am.
  • Individual store trading hours may vary.


Transportation:

Free Shuttle Schedule:

Cotai Water Jet:

In view of the latest development of the novel coronavirus infection and in response to the directive of Hong Kong SAR government to suspend the cross boundary ferry service at Hong Kong Macau Ferry Terminal and Hong Kong China Ferry Terminal, Cotai Water Jet suspends below sailing services effective from 4 February 2020 until further notice.

  • Macau Taipa to/ from Hong Kong Macau Ferry Terminal (Sheung Wan)
  • Macau Taipa to/ from Hong Kong China Ferry Terminal (Kowloon)
  • Macau Taipa to/ from Hong Kong International Airport (SkyPier)

CWJ website: https://www.cotaiwaterjet.com


Contact Us:

The Venetian Macao:

The Parisian Macao:

The Londoner Macao:

Conrad Macao

Sheraton Grand Macao