In order to ensure the health of our valuable guests, Sands Resorts Macao will impose the following changes to operation.
Friendly Reminder: As per request by Macau SAR Government, 'Macao Health Code' is required to enter the border or designated premises. Please click here to fill in.
Hotel Reservation:
- The Venetian Macao, The Londoner Hotel, The Parisian Macao, Four Seasons Hotel Macao, Sands Macao, Conrad Macao, Sheraton Grand Macao and St. Regis Macao will remain open.
Operating Restaurants:
The Venetian Macao | |
Restaurants | Operation Hours |
In-Room Dining | 24 Hours |
Hiro by Hiroshi Kagata | 6:00pm - 10:30pm (Closed on every Monday) |
Hiro Ramen | 12:00pm - 3:00pm (Closed on every Monday) |
Imperial House | 24 Hours Family-Friendly Entrance 7:00am - 10:00pm |
Jiang Nan by Jereme Leung | 12:00pm - 3:00pm 6:00pm - 11:00pm (Closed on every Tuesday) |
North | 11:00am - 3:00pm 6:00pm - 11:00pm |
Pin Yue Xuan | 11:00am - 3:00pm 6:00pm - 11:00pm (Closed on every Wednesday) |
McSorley's Ale House | 12:00pm - 10:00pm |
Grand Dynasty Cuisine | 11:00am - 11:00pm |
Starbucks Coffee | 7:30am - 11:30pm |
Tai Hing | 11:30am - 7:30pm |
Heytea | 11:00am - 9:00pm |
Digreen | 12:00pm - 9:00pm |
Starbucks Reserve | 7:30am - 11:30pm |
Lord Stow's Bakery & Café | Sunday - Thursday 10:00am - 10:00pm Friday - Saturday 10:00am - 11:00pm |
Lei Garden | 11:30am - 3:00pm 6:00pm - 11:00pm |
Edo Japanese Restaurant | 11:30am - 9:30pm |
Haidilao | 10:00am - 7:00am |
Taier Sauerkraut Fish | 11:00am - 9:00pm |
McDonald's & McCafe | 8:00am - 10:00pm |
Marmeleira Seafood Restaurant | 10:30am - 11:30pm |
Glorious Seafood Restaurant | 11:30am - 9:00pm |
Lady M New York | Monday - Friday 11:00am - 11:00pm Saturday - Sunday 10:00am - 11:00pm |
San Mou I | 9:00am - 9:00pm |
Lanzhou Noodles | 9:00am - 9:00pm |
Ocean Empire Food Shop | 9:00am - 9:00pm |
Mask Sichuan Cuisine | 11:00am - 9:00pm |
Joyea Juice | 11:30am - 9:30pm |
101 Tastes | 10:00am - 10:00pm |
Tim Ho Wan | 9:00am - 11:00pm |
Dumplings Lake Chong Fa | 11:00am - 8:30pm |
Treasure Lake Asian Cuisine | 11:00am - 7:30pm |
Dae Chang Kum | 11:30am - 8:30pm |
Fortune Hunan | 11:00am - 8:00pm |
Claypot King | 10:00am - 8:30pm |
Glorious BBQ King | 11:30am - 8:30pm |
Hei Kei Wanton Noodles | 9:00am - 7:00pm |
Spicy Boy | 9:00am - 10:00pm |
Beef #1 | 11:00am - 10:00pm |
Good Luck Hong Kong Restaurant | 8:00am - 10:00pm |
Treasure Lake Green Food Kitchen | 11:00am - 9:00pm |
Pho 88 Noodle Soup | 12:00pm - 8:00pm |
Toei Delights | 11:00am - 9:00pm |
Chiang Mai Thai | 11:00am - 9:00pm |
Katsusato | 8:00am - 1:00am |
Wu Fang Zhai | 10:00am - 10:00pm |
Rasa Singapura | 11:00am - 9:00pm |
O Castico | 10:00am - 1:00am |
Portofino | Closed until further notice |
Red Dragon Noodles | Closed until further notice |
The Golden Peacock | Closed until further notice |
The Londoner Macao | |
Restaurants | Operation Hours |
In-Room Dining - Londoner | 24 Hours |
In-Room Dining - Londoner Court | 24 Hours |
In-Room Dining - Conrad | 24 Hours |
In-Room Dining - Sheraton | 24 Hours |
In-Room Dining - St.Regis | 24 Hours |
Crystal Jade La Mian Xiao Long Bao | 11:00am - 11:00pm |
Churchill's Table | 7:00am - 12:00am |
Conrad Club Lounge (F&B Dining) | 6:00pm - 12:00am |
Feast | 6:30am - 10:00pm Breakfast Buffet 6:30am - 11:00am Dinner Buffet 7:00pm - 10:00pm |
The Huai Yang Garden | Sunday - Thursday 5:30pm - 11:00pm Friday, Saturday and Public Holidays 5:30pm - 12:00am (Closed on every Wednesday) |
North Palace | 24 Hours Family-Friendly Entrance: 12:00pm - 3:00pm 6:00pm - 11:00pm |
St. Regis Pool Bar | 10:00am - 6:00pm |
The Conservatory | Monday - Friday 11:00am - 3:00am Saturday - Sunday 7:00am - 3:00am The Sweet Shop 12:00pm - 8:00pm |
The Kensington | 7:00am - 1:00pm |
The Manor | 7:00am - 10:30am 12:00pm - 3:00pm 6:00pm - 11:00pm Every Tuesday 3:00pm - 6:30pm Afternoon Tea 3:00pm - 5:30pm |
The Residence | 7:00am - 11:00pm |
The St. Regis Bar | 12:00pm - 1:00am Afternoon Tea 2:00pm - 3:30pm 4:00pm - 5:30pm (Closed on every Tuesday) |
The Cheesecake Factory | Monday - Saturday 11:00am - 11:00pm Sunday 10:00am - 11:00pm |
Shake Shack | 11:00am - 11:00pm |
Tim Hou Wan | Monday - Friday 11:00am - 9:00pm Saturday - Sunday 9:00am - 11:00pm |
Edo Japanese Restaurant | 11:30am - 9:30pm |
Haidilao | 10:00am - 8:00am |
Taier Sauerkraut Fish | 11:00am - 9:00pm |
KOI The | 12:00pm - 9:00pm |
Lady M | 11:00am - 10:00pm |
McDonald's & McCafe | 8:00am - 10:00pm |
Starbucks Reserve | 8:00am - 11:00pm |
Koufu | 8:00am - 10:00pm |
Southern Kitchen | Closed until further notice |
Chiado | Closed until further notice |
Sala (Pool Bar) | Closed until further notice |
Sheraton Club Lounge(F&B Dining) | Closed until further notice |
Yum Cha | Closed until further notice |
The Parisian Macao | |
Restaurants | Operation Hours |
In-Room Dining | 24 Hours |
Brasserie | 12:00pm - 3:00pm 6:00pm - 10:30pm Spring Weekend Afternoon Tea Available on Saturday & Sunday only 3:00pm - 6:00pm (Closed on every Tuesday) |
Emerald House | 11:00am - 11:00pm |
La Chine | 11:00am - 3:00pm 6:00pm - 10:30pm (Closed on every Monday) |
Lotus Palace | Monday - Friday 12:00pm - 3:00pm 6:00pm - 10:30pm Saturday, Sunday & Public Holidays 11:00am - 3:00pm 6:00pm - 10:30pm (Closed on every Wednesday) |
Market Bistro | 24 Hours |
La Seine Salon de The | 10:30am - 10:00pm |
Makotoya Ramen | 24 Hours |
Taste Yue | 9:00am - 10:00pm |
Elysee Bakery | 10:00am - 6:00pm |
Heytea | 11:00am - 9:00pm |
San Mou I | 10:00am - 9:30pm |
Joyea Juice | 11:30am - 8:30pm |
1983 Taste of Nanyang | 10:00am - 8:00pm |
Hundred Tastes Kitchen | 11:00am - 9:00pm |
Fortune Hunan Cuisine | 10:00am - 9:00pm |
Ocean Empire Food Shop | 8:00am - 10:00pm |
Pepper Lunch | 11:00am - 9:00pm |
Soupot Kitchen | 11:00am - 9:00pm |
The Hua Xia House | 11:00am - 9:00pm |
Toei Delights | 11:00am - 9:00pm |
Treasure Lake Barbecue King | 10:00am - 10:00pm |
Crystal Jade La Mian Xiao Long Bao | Closed until further notice |
Le Buffet | Closed until further notice (Guests who purchased the hotel package including Breakfast/Lunch at Le Buffet, please proceed to Market Bistro for meals.) |
Parisian Pool Bar | Closed until further notice |
Sands Macao | |
Restaurants | Operation Hours |
In-Room Dining | 24 Hours |
Copa Steakhouse | 12:00pm - 3:00pm 6:00pm - 10:00pm |
Golden Court | Monday - Friday 12:00pm - 3:00pm 6:00pm - 11:00pm Saturday - Sunday 11:00am - 3:00pm 6:00pm - 11:00pm |
Moonlight | 24 Hours |
Xanadu Bar | 6:00pm - 12:00am |
Garden Nine | 11:30am - 2:30pm 6:00pm - 10:30pm |
McDonald's & McCafe | 12:00pm - 6:00pm |
888 Gourmet | Closed until further notice |
888 Buffet | Closed until further notice |
Four Seasons Hotel Macao | |
Restaurants | Operation Hours |
In-Room Dining | 24 Hours |
Belcanção | Friday - Sunday 7:00am - 11:00am 12:00pm - 2:30pm |
Ohte | Friday - Sunday 11:00am - 10:30pm |
Ping | 6:00pm - 12:00am |
Xiao Ting | 10:30am - 10:30pm Breakfast Monday - Thursday 7:00am - 11:00am Afternoon Tea 2:15pm - 4:00pm 4:15pm - 6:00pm |
Splash | 12:00pm - 6:00pm (Closed on May 14-15, 28 due to private events) |
Zi Yat Heen | Monday, Friday to Saturday 12:00pm - 2:30pm 6:00pm - 10:30pm Sunday & Public Holidays 11:30am - 3:00pm 6:00pm - 10:30pm |
Recreations:
The Venetian Macao | |
Recreations | Operation Hours |
Venetian Pool | 9:00am - 5:00pm |
V Gym | 6:00am - 11:00pm |
V Retreat | 12:00pm - 2:00am |
Gondola Rides | 12:00pm - 8:00pm |
Qube | Friday - Tuesday 11:00am - 7:00pm |
teamLab SuperNature Macao | 11:00am - 7:00pm Last Entry Time: 6:15pm |
Grado 'Mini' Golf | Closed until further notice |
The Parisian Macao | |
Recreations | Operation Hours |
Aqua World | 10:00am - 6:00pm |
Health Club | 24 Hours |
Le SPA'tique | 12:00pm – 1:30am |
Eiffel Tower | 2:00pm - 10:00pm (Weather Permitting) Last Entry Time: 9:15pm |
Qube Kingdom | Wednesday - Sunday 11:00am - 7:00pm |
Parisian Hotel Pool | Closed until further notice |
The Londoner Macao | |
Recreations | Operation Hours |
Londoner Pool | 10:00am - 6:00pm |
St. Regis Pools | 7:00am - 8:00pm |
Sheraton Pools | 7:00am - 8:30pm |
Conrad Health Club | 24 Hours Manned: 6:00am - 10:00pm |
St. Regis Athletic Club | 6:00am - 10:00pm |
Sheraton Fitness | 6:00am - 10:00pm |
Conrad Bodhi Spa | 12:00pm - 1:00am |
St. Regis Iridium Spa | 2:00pm - 10:00pm (Closed on Wednesday) |
Sheraton Shine Spa | 2:00pm - 10:00pm |
Conrad Pool Deck | Closed until further notice |
Sands Macao | |
Recreations | Operation Hours |
Sands Spa | 3:00pm - 11:00pm |
Sands Pool | 7:00am - 7:00pm |
Sands Gym | 3:00pm - 11:00pm |
Entertainment:
In response to the new coronavirus outbreak, Cotai Ticketing will offer limited service until further notice:
- The operation hour of Porte Cochere Box Office at The Venetian Macao and Contact Centre will be 10:00am – 10:00pm.
- Cotai Arena Box Office, Sands Main Entrance Box Office, The Londoner Macao Box Office and The Parisian Macao Box Office will be closed.
- Important note: Relevant departments are providing limited services and all show postponement refunds will take longer. All tickets issued for postponed shows will no longer be valid.
Cotai Ticketing hotline:
- Macao S.A.R, China: +853 2882 8818
- Hong Kong S.A.R, China: +852 6333 6660
- Mainland China: +86 4001 20 6618
Cotai Ticketing website: https://www.cotaiticketing.com/
Retail:
- Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Londoner and Shoppes at Parisian open from Sunday – Thursday 10am – 11pm; Friday – Saturday 10am – 12am.
- Individual store trading hours may vary.
Transportation:
Free Shuttle Schedule:
- The Venetian Macao free shuttle bus schedule
- The Parisian Macao free shuttle bus schedule
- The Londoner Macao free shuttle bus schedule
- Sands Macao Free shuttle bus schedule
Cotai Water Jet:
In view of the latest development of the novel coronavirus infection and in response to the directive of Hong Kong SAR government to suspend the cross boundary ferry service at Hong Kong Macau Ferry Terminal and Hong Kong China Ferry Terminal, Cotai Water Jet suspends below sailing services effective from 4 February 2020 until further notice.
- Macau Taipa to/ from Hong Kong Macau Ferry Terminal (Sheung Wan)
- Macau Taipa to/ from Hong Kong China Ferry Terminal (Kowloon)
- Macau Taipa to/ from Hong Kong International Airport (SkyPier)
CWJ website: https://www.cotaiwaterjet.com
Contact Us:
The Venetian Macao:
- Tel: +853 2882 8888
- Email: inquiries@venetian.com.mo
The Parisian Macao:
- Tel: +853 2882 8833
- Email: inquiries@parisian.com.mo
The Londoner Macao:
Conrad Macao
- Tel: +853 2882 9000
- Email: conrad_Macao@conradhotels.com
Sheraton Grand Macao
- Tel: +853 2880 2000
- Email: sheraton.macao@sheraton.com