Sands China Awarded “Top Employer” Certification
First recipient among integrated resort operators in Asia Pacific
Talent development strategies lead Macao’s tourism and service sectors
（Macao,Sept. 4, 2025）– Sands China Ltd. has been certified as a “Top Employer” for its outstanding performance in attracting, developing, and retaining talent, making it the first company in Macao’s tourism and service industry to receive this international accreditation, as well as the first integrated resort operator in the Asia Pacific region.
The certification is awarded by the Top Employer Institute, a globally recognised authority headquartered in Amsterdam. It is one of the world’s most authoritative certifiers of human resources strategies, which evaluates organisations across 18 core areas – including leadership, talent acquisition, workplace environment, rewards, and recognition – through more than 200 assessment criteria. To date, there are only around 2,400 organisations across 125 countries and regions certified as Top Employers, including Fortune Global 500 companies such as Huawei, Amazon, and Deutsche Bank.
Grant Chum, chief executive officer and executive director of Sands China Ltd., said: “Sands China remains firm in its commitment to nurture team members alongside the growth of the company. We continuously introduce talent development initiatives aligned with industry growth, offering team members diverse career development opportunities and ongoing learning resources. These efforts to cultivate outstanding industry talent support Macao’s goal of moderate economic diversification. We are delighted that a renowned authority in human resources has recognised our talent development strategy with this respected certification. It affirms the fruits of placing people at the heart of our strategy and refining our human resources practices.”
Sands China has offered comprehensive benefits and diverse talent cultivation and development opportunities, introducing forward-thinking human capital concepts to expand possibilities within Macao’s job market. In terms of talent attraction, the company has actively leveraged its diverse business advantages to create over 1,400 types of positions across MICE, hospitality, F&B, entertainment, and retail sectors – providing more than 90,000 employment opportunities for local residents to date.
Additionally, Sands China has established over 10 elite training programmes to actively attract and nurture the next generation of local talent. The company emphasises diversity and inclusion in recruitment, and its initiatives for hiring people with disabilities have been recognised by the Top Employers Institute as the best practice case.
In talent development, the company promotes continuous growth of employees through eight professional academies under the Sands China Academy. In 2024, each team member completed an average of 81.64 hours of paid on-the-job training – far exceeding the Talent Development Association’s benchmark of 21 hours – demonstrating the company’s strong emphasis on team members’ career development.
Sands China’s people-first philosophy and comprehensive benefits are key to its employee retention. As Macao’s largest private employer, the company has over 27,000 team members in areas such as MICE, hospitality, F&B, entertainment, and retail operations. Its Work Life 360 programme promotes holistic wellbeing and work-life balance. Recent enhancements include up to six days of childcare leave and flexible work hours for new parents. Currently, more than 14,000 team members have served the company for more than 10 years – representing over 50% of the workforce – a testament to the strength of its corporate culture.
Sands China has received numerous international and regional awards in recent years for its excellence in human resources, including the 2023 Pacific Asia Travel Association (PATA) Gold Award in the Human Capital Development Initiative category, the 2023 Excellence in Practice (EIP) Award by the Association for Talent Development (ATD), five awards at the 4th National Human Resources Innovation Competition in 2024, and 10 honours at the Employee Experience Awards Hong Kong 2025. These accolades further demonstrate the significant achievements of the company’s talent development initiatives.
