Sands Shoppes Macao Recognises Retailers at Prestigious Award Event

Sands Retail Awards presented to winners in categories including
store performance, store design and customer service


(Macao, Nov. 20, 2019) –
Sands Shoppes Macao has recognised and rewarded its top retailers for their commitment, service excellence and outstanding performance throughout 2019 at the fifth Sands Retail Awards ceremony which took place at Four Seasons Hotel Macao, Cotai Strip, on Nov. 19.


Hosted in conjunction with the eighth
Sands Retail Academy Graduation Ceremony, awards were presented to the highest achievers across 13 categories. These included Best Store Performance; Best Loyalty Program Performance; Best Window Display; Best Store Design; Best Customer Service; and Rising Star.


Based on the assessment of performance, overall shop presentation and customer service throughout the year, 13 winners were singled out for accolades.


Sands Shoppes Macao, incorporating the interconnected Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Cotai Central and Shoppes at Parisian together with Shoppes at Sands Macao on the Macao peninsula, is Macao’s largest duty free luxury mall, with approximately 850 retailers featuring the world’s most renowned brands.


David Sylvester, Executive Vice President of Global Retail, Las Vegas Sands Corp, said: “While the Sands Retail Awards recognise the best of the best, all our retailers across Sands Shoppes Macao set incredibly high industry standards. There is huge competition for these coveted awards and the retailers who make it through have demonstrated total commitment to ensuring visitors to our shopping malls enjoy their experience here.


“As the largest malls in Macao, Sands Shoppes Macao strives to offer its customers a memorable visit and this is only possible thanks to the service excellence of our
retail operations. We are proud to present the highest achievers with their well-deserved awards today.”


SANDS RETAIL AWARDS 2019 WINNER LIST

1.         Best Store Performance – Luxury Fashion

Louis Vuitton (Shoppes at Four Seasons)

2.         Best Store Performance – Luxury Watch & Jewellery

Rolex (Shoppes at Venetian, Shoppes at Cotai Central, Shoppes at Parisian)

3.         Best Store Performance – High Street Fashion

MSGM (Shoppes at Parisian)

4.         Best Store Performance – High Street Watch & Jewellery

Swarovski (Shoppes at Cotai Central)

5          Best Store Performance – Beauty

Temptation (Shoppes at Parisian)

6.         Best Store Performance – General Retail

Mannings (Shoppes at Venetian)

7.         Best Store Performance – Food & Beverage

Lei Garden (Shoppes at Venetian)

8.         Best Loyalty Program Performance – Highest Point Redemption

Fortress (Shoppes at Venetian)

9.         Best Loyalty Program Performance – Highest Number of Transactions

Tai Hing Restaurant (Shoppes at Venetian)

10.       Best Window Display

Versace (Shoppes at Four Seasons)

11.       Best Store Design

Apple (Shoppes at Cotai Central)

12.       Best Customer Service

Victoria's Secret (Shoppes at Venetian)

13.       Rising Star

Sandro (Shoppes at Venetian)
 


Photo caption:
 Louis Vuitton from Shoppes at Four Seasons received the award for Best Store Performance – Luxury Fashion at the Sands Retail Awards Ceremony which took place at Four Seasons Hotel Macao, Cotai Strip.